Overview & Reviews

More power for the 4.7-liter V8 and three new trim levels (SE, Sport and Overland) are on tap for this year. Also, several important safety and convenience options such as side curtain airbags, power-adjustable pedals, a tire-pressure monitoring system and automatic windshield wipers debut this year.

• Powerful 4.7-liter V8, all-terrain capability, roomy comfort for four.

• Noisy and unrefined, questionable reliability.

User Reviews:

Showing 1 through 10 of 225.00

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  Will my Jeep make it???? - 2002 Jeep Grand Cherokee
  By trillium3 - May 24 - 2:00 am

  This jeep is my first SUV, and my first "American" car in years. Having an SUV has been so helpful during the winter. Lately I feel as if the car is starting to fall apart. At 26,000 miles the transmission slips when cold; service has not resolved the problem. When I brought it in for the last service they found a number of items wrong with the car and kept the car all day. Ive always driven my Hondas and Toyotas over 100,000 miles; I certainly dont have the confidence in this vehicles reliability since Im already having major mechanical problems. Ill never go without an SUV again, will stick to the imports though.

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  Expected better - 2002 Jeep Grand Cherokee
  By KGB-Kenny - December 21 - 5:00 pm

  Im seeing a lot of things on these reviews that Ive experienced myself. Bought new in 2002 and have had problems with rotors/brakes too. Also the dual zone climate control door went bad (expensive to fix). Also hood struts went bad as well as the gas cap (youll know when your engine light comes on)...Ive seen these 2 problems a lot on reviews. Not sure the seat leather is actually leather - after a few years it gets a bit plastic-y. Also needs more leg room for the driver (Im 62"). Overall its not bad, but considering it sold for about $38k new I expected much better for my money.

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  Almost but not quite - 2002 Jeep Grand Cherokee
  By GCOwner - October 29 - 8:43 pm

  This vehicle is an odd and frustrating mix of good and bad qualities. The good: The styling (interior and exterior), ride and options are nice. It is impressive off road, and that is a Jeep. The Bad: Certain mechancial systems are simply flawed, like the front break system, the steering system and possibly the transmission on some units. Youll get to know the service guys.

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  Unreliable - 2002 Jeep Grand Cherokee
  By Michael Howell - May 3 - 10:00 am

  Since my purchase of the Grand Cherokee, I have experienced multiple suspension and steering problems. After the amount of repairs I have incurred in just 9 months, I will most certainly never purchase another Jeep.

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  TERRIBLE DO not NOT not buy this car! - 2002 Jeep Grand Cherokee
  By kk - April 27 - 3:00 am

  Unless you have boatloads of money you should not buy this car. Every problem I have read about is true. I got it at a good price, cheaper than most suvs, looks better than most, with 85k. Rust and bubbles on roof, gas cap, window failure, have to use my head to keep hood up, brake light on and off, interior pieces have come off (rubber around door), leather seats are like a slip cover, mysterious coolant leak, burnt smell, turning corners acceleration fails than jumps moments later without pushing it, engine light is now blinking, paid 160 to tow from 95 (the major highway when this occurred) and after reading everything I will not get it fixed and pray I will break even, still owe 2k.

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  Turning into a money pit - 2002 Jeep Grand Cherokee
  By cindy314 - October 26 - 11:17 am

  This is my first and only car. Was bought in 2005 or 6 with 40k-ish miles. Since then I have replaced the window regulator SEVEN times. Seriously learn to fix it yourself, the part costs about $70. Costs $300-400 at a mechanic. Fan relay broke once. Now the Throttle position sensor is jacked up and causing me to stall out while idling occasionally. Tail lights are just always out - honest to god I rigged it with tinfoil and that seems to work the longest. Battery seems to need replacing yearly. It has always groaned/vibrated when making slow tight turns no one seems to know what it is. All of the hydrolics for the lift gate/hood dont work. Basically, only buy it if you a fairly handy.

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  Save tearing your hair out -BUY A TOYOTA - 2002 Jeep Grand Cherokee
  By ad_vitum2 - September 22 - 10:00 am

  My jeep has been well maint. to the tune of $$. Although it has been taken "care" of, it has been been plagued by problems. Both bun warmers and the computer console burned out, the odometer developed bleedthrough on the numbers (you could see mileage when you had the trip meter on..) air cond leak (somewhere), evap system leak (somewhere).. IS ANYONE SEEING A PATTERN? JEEP stands behind their product until the magic 36K…then see ya. BEWARE-- do your homework BEFORE you purchase a product which doesnt have any workmanship quality. Shame on JEEP.

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  Jeep Grand Cherokee Limited V8 - 2002 Jeep Grand Cherokee
  By Steve - April 24 - 6:06 pm

  Bought in March 2002 new. Now 70k miles. Problems only: brakes and rotors fixed 4 times, differential leak twice-still leaking, ac air blend door actuator replacement ($1300), starter, power steering line replacement-leaking again!, CD changer-just installed third one!, fuel pump, passenger side mirror memory replaced by dealer at 20k-still not working, front and rear shocks leaking at 40k!, noisy power steering, battery died at 12k, heater core replacement at 57k, lights on dashbord goes off sometimes for a few seconds! WHAT NEXT? Are this parts from 99 cents store? Manufacturer should include extra Jeep with purchase of new one for parts like buy 1 get 1 free.

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  POS Car - 2002 Jeep Grand Cherokee
  By JVaughn - December 20 - 2:00 am

  I already own a 1994 Jeep Grand Cherokee and should have known better - I bought a 2002 and wished I could relive the day. This car has had 3 recalls, we cannot get the air conditioning to work (it will not cool) though the manufacturer says it is ok. The transmission locked up and had to be replaced (less than 6 months old), and now the replacement is slipping. Please spend your money elsewhere - this one has been a disaster.

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  Wont be buying when the lease is over. - 2002 Jeep Grand Cherokee
  By Bert1287 - September 11 - 3:50 am

  We will be returning our Jeep when the lease is over. The ride is stiff, even for an SUV. The front seats are uncomfortable for any trip longer than an hour. Front seats are narrow and never seem to hit us in the right spots no matter how many ways we adjust them. Visibility is so-so with the narrow front windshield and wide a-pillars.